I wanted to offer a few words clarifying the terminology of the “Forward Rental Agreement” (FRA) For some there seems to be confusion about if the customer is signing an “application” or a binding “agreement”.

We recently has some changes in the FRA and the  “application” wording is still in the cover letter and the FRA. It has just been removed from the title.

The best way of explaining this is through the words on the cover letter…
“Once Citizenre receives the application, they will review it and check it for accuracy. If there are no problems with the application, then the company will approve your application and provide a Letter of Acceptance to you.” The “application” will also be their “agreement” as they move forward to the next level of commitment with their security deposit after the site review. No need for anyone to feel nervous, they can cancel at anytime with no financial obligation. The new wording (section 9) of the T&C is very clear and easier to understand than before… that should help folks alleviate their fears.

I also agree, as Rob has stated, that the wording needs to convey a sincere interest of what they “will” be agreeing to in the future…. thus the words “Forward Rental Agreement”. If they are not serious about wanting solar we have plenty of folks that are, no need to convince anyone… although we certainly want to include everyone… 🙂

Hope this helps.

Peace,
Bruce